Faq’s

Frequently Asked Questions

Find answers to all your queries about our service.

How long does it take to process a loan with TFS?

Most of our loans are processed quickly—within 1 hour for Salary and Business Loans, and within 24 hours for Boda Boda Loans.
Do I need collateral to access a loan from TFS?

No. Our Salary Loan and Business Loan products are unsecured, meaning you don’t need to provide collateral.
What is the maximum repayment period for a Boda Boda Loan?

The Boda Boda Loan can be repaid over a period of up to 24 months, depending on the agreement made at disbursement.
Can I get a Fuel Loan instantly if I run out of fuel on the road?

Yes. Our Fuel Loan is designed to support motorists in emergencies. Repayment options are flexible: daily, weekly, or monthly.

How can I apply for a loan with TFS?

You can visit our office in Mutundwe Nateete, call us at +256-744-858463, or email us at info@tuagfinancialservices.com. Our team will guide you through the simple ...